Imagine you're working on a project and a large problem presents itself. The problem has far-reaching impact for you and your team. What's the best way to inform your manager of this situation? Although your first thought may be to barge into his or her office and "dump it", that may not be the best approach. An effective approach is to stop, think, and prepare for the discussion.
Use the following steps to organize your thoughts and prepare for the conversation with your manager:
- Describe the problem to your managerProvide a general overview of the problem, and show the specific impact that the problem is having on your work and on the organization's goals.
Identify your solution or approachRecommend a specific solution or approach, along with alternatives, to provide your manager with options.
- Explain the implications of the solution or approachConsider the impact that your solution or approach will have on yourself and others, including your manager and the organization as a whole.
- Discuss the benefits of your solution or approachFocus your discussion on the benefits to be gained from implementing your solution or approach.
- Accept responsibility for the outcomeLet your manager know that you are willing to take responsibility for the outcome of your solution or approach. This is an important part of your discussion and demonstrates your commitment to ensuring success.
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